Information We Collect
When you register or use platform 251, we collect several categories of information to ensure the service operates properly and securely. This information is collected directly from you or automatically as you use the platform.
- Full name and date of birth
- Email address used for registration
- Phone number for account verification
- Password in encrypted form
- Identity verification documents when required
- IP address and device type used
- Browser type and version
- Your device's operating system
- Session data and platform activity logs
- General location information based on IP
- Deposit and withdrawal records in MYR (RM)
- Bank name and account number (encrypted)
- Financial transaction history within the platform
- Payment method used (e-wallet, FPX)
- Pages and sections of the platform visited
- Time and duration of each session
- Game or betting categories accessed
- Interactions with platform features
Why We Collect This Information
Every piece of information collected by 251 has a clear purpose and is used responsibly. We do not collect information that is unnecessary for the operation of the platform. The following are the primary purposes for which your data is used:
- Account management: Verifying your identity, processing registration, and enabling secure access to your account.
- Transaction processing: Managing deposits, withdrawals, and financial history in MYR (RM).
- Platform security: Detecting suspicious activity, preventing fraud, and keeping all users safe.
- Service improvement: Analysing usage patterns to improve the overall platform experience.
- Communications: Sending important notifications relating to your account, transaction outcomes, or policy updates.
- Legal compliance: Meeting legal and regulatory requirements applicable in Malaysia.
251 will not use your data for third-party marketing purposes or sell your personal information to any party for commercial gain.
Data Retention & Security Measures
All personal data of 251 users is stored on servers protected to industry security standards. We use SSL encryption to safeguard data in transit between your device and our systems. Passwords are stored in a hashed format that cannot be decrypted by anyone.
Data retention periods vary depending on the type of information and applicable legal requirements:
- Active account information is retained for as long as the account remains active.
- Financial records are retained for the period required under Malaysian law.
- Activity log data is retained for a limited period for security purposes.
- After account closure, personal data is deleted or anonymised within a reasonable timeframe.
While we take reasonable technical measures to protect your data, no system is entirely risk-free. Users are encouraged to play their part by using strong passwords and keeping their login credentials private.
Your Rights & Information Sharing
User Rights
As a 251 platform user in Malaysia, you have several rights regarding your personal data under the Malaysian Personal Data Protection Act (PDPA):
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request corrections to any information that is inaccurate or incomplete.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal data.
- Right to withdraw consent: You may withdraw consent for data processing at any time, subject to legal requirements.
Sharing Information with Third Parties
251 does not sell or rent users' personal data to third parties. Information may only be shared in limited circumstances: with approved payment service providers to process MYR transactions, with authorities when required under Malaysian law, or with technical service providers bound by strict confidentiality agreements. All third parties involved are required to uphold data protection standards equivalent to our own.
Policy Updates & How to Contact Us
Privacy Policy Updates
251 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to registered users via in-platform notifications. The effective date of the latest version will be shown at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Our Support Team
If you have any questions, concerns, or requests regarding your data privacy, please reach us by email at: [email protected]
For general questions about the platform, visit our FAQ we have answers to most common questions. You can also register an account or log in to access the in-platform help centre.
Your Data, Your Rights
We take privacy seriously. Register a 251 account today and enjoy a platform that keeps your information secure at all times.
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